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GROW ECONOMIC VITALITY
Downtown Market Study & Shopability Study Downtown Merchant & Business Association
The DDA hired leading urban retail planning consultant Robert A forum for the downtown businesses to collaborate on
Gibbs of the Gibbs Planning Group in June 2017 to conduct programs, communicate amongst the organization and
a Downtown Market Study and provide a Shopability Study community, and be a collective voice that advocates for
for the downtown district. The study was intended to allow the activities that promote the retention and smart growth for the
DDA, City, and downtown merchants and businesses to gain downtown business community. The DDA facilitated over
an understanding of the types of retail businesses that are likely 15 merchant meetings and two parking town hall sessions
to be maintainable in the study area which is the entire DDA to capture feedback and gain participation in the programs.
district, both presently and during the next five years.
The Downtown Delray Beach Retail Market Study was presented Business Marketing Programs
by Mr. Gibbs at the December 11, 2017 City Commission
Meeting. The report included a written and illustrated summary Successfully implemented and executed marketing programs
of relevant population and demographic characteristics of the focused on shopping, small business, art & culture, dining
downtown trade area – including socioeconomic characteristics and holidays. All programs produced involved the merchants
and buying patterns; a qualitative opinion as to whether retail and were created to drive traffic and revenue and promote
development is maintainable; sales forecasts; and size estimates the downtown businesses. The programs included: First
of the retail categories. The Downtown Delray Beach Shopability Friday Art Walk, Small Business Saturday, Downtown Goes
Study was completed in February 2018, provided to the DDA Pink, Delray Beach Fashion Week, Savor the Avenue,
and presented to the City Commission. Downtown Delray Orchid Giveaway in honor of Mother’s
The DDA hosted the Annual Town Hall Session for Property Day and Dine Out Downtown Delray Restaurant Week.
& Business Owners – “State of the Downtown”- on Thursday,
March 29, 2018. The Downtown Delray Beach Downtown Visitor Information Center
Retail Market Study and the Downtown Shopability Analysis
were presented, and highlights included: The Delray Beach Visitor Information Center located on
• The categories of retail/restaurants that are maintainable the beachside at 2 S. Ocean Boulevard re-opened in
March 2018 with triple the space and a whole new look
within the downtown, as summarized by the Retail Market following an extensive renovation. The DDA added a part-
Study. time staff position to oversee the center and manage the
• Strong recommendations from the customers point of view 17 volunteers who work Monday through Sunday from 9
regarding ways to enhance the downtown shopping a.m. to 5 p.m. More than 10,000 visitors with a value of
experience including first impressions, and how important over $14 million in revenue spent in the community (based
these are for a return visit. on Discover the Palm Beaches formula of $1,400 per
• A Downtown Delray Beach walkability score of 92 out of person), have enjoyed the new center. They have come
100 - among the highest in the nation. from throughout the State of Florida and the United States,
• A review of all master plans, land development regulations, and internationally including Canada, South and Central
codes, parking regulations, and signage provided short, America, Asia, India, the Middle East and Europe.
medium and long-term recommendations to create the #1
Downtown in the US.
The DDA, City and downtown merchants have worked
together to implement short-term recommendations from the
downtown Study. Please see the Placemaking section of this
report for a complete list. To view the complete reports, please
visit: DowntownDelrayBeach.com/Research-Data
Visitor Information Center ribbon cutting event
on March 5, 2018
6 Annual Report | 2017–2018