Skip to Main Content

MERCHANT HANDBOOK

Chapert 10: Delray Beach – Key Contacts Directory

This directory connects you directly with the most frequently used city departments and partner organizations. Whether you need guidance on permits, want to plan an event, have a safety concern, or need help with emergency services, these contacts will help you get answers quickly. Keep it handy—having the right number at your fingertips can save time and keep your business running smoothly.

City Hall / Main Line
General administrative liaison point for City of Delray Beach matters.
(561) 243-7000

City Manager’s Office
Central administrative leadership for city operations.
(561) 243-7015

Public Information Office
Handles media and public inquiries on behalf of the city.
(561) 243-7190

Development Services Department
Oversees building, planning, zoning, and development-related services.
(561) 243-7000

Building Division (General Inquiries)
Provides assistance for building permits, inspections, and regulations.
(561) 243-7200

Planning & Zoning Division (General Inquiries)
Manages urban planning, zoning requests, and development inquiries.
(561) 243-7040

Police Department (Non-Emergency)
Ensures public safety, responds to incidents, and supports crime prevention.
(561) 243-7800
Emergency: 911

Fire Rescue Department (Non-Emergency)
Provides fire suppression, emergency medical services, and disaster response.
(561) 243-7400
Emergency: 911

Downtown Development Authority (DDA)
Promotes business development and coordinates public/private projects downtown.
(561) 243-1077
350 SE 1st St, Delray Beach, FL 33483

Downtown Ambassadors
Offer hospitality, directions, safety support, and business assistance throughout Downtown.
(561) 243-1077

Downtown Visitors Center
Provides maps, brochures, event info, and recommendations for visitors and residents.
(561) 243-1077 ext. 4
2 S Ocean Blvd, Delray Beach, FL 33483

Community Redevelopment Agency (CRA)
Drives redevelopment, economic revitalization, affordable housing, and blight elimination in targeted areas.
(561) 276-8640, (561) 276-8558
20 N Swinton Ave, Delray Beach, FL 33444

Greater Delray Beach Chamber of Commerce
Advocates for business interests, hosts events, and operates visitor info centers supporting business and tourism.
(561) 278-0424
140 NE 1st St, Delray Beach, FL 33444